Negotiating skills


Any organisation runs smoothly based on the skills of its employees. Richard Shell in his book defined negotiation as “Bargaining for Advantages”. It is a process by which a compromise or agreement is reached while avoiding arguments and disputes. Thus, negotiating skills can come in handy while resolving issues.

Negotiation is a key to business success. No business can survive without profitable contracts. This course trains you on negotiating skills that lead to your career advancements.

On completion, participants will be able to:
(a) Improve confidence and efficiency.
(b) Resolve conflicts smoothly.
(c) Learn to communicate proficiently.
(d) Develop active listening.
(e) Keep emotions in check.
(f) Develop the ability to persuade.
(g) Work as a team player and maintain good relationships.

The training modules are designed to help you negotiate your way in a long term career success. They target the skills required to become a good negotiator and an asset to the organisation. Based on this, the modules designed are:
Module 1: Importance of negotiation at workplace.
Module 2: Active listening.
Module 3: Verbal communication.
Module 4: Stages of negotiation.
Module 5: Ethics and reliability.
All modules will be run as interactive workshops with a high degree of participation and group exercises.

The time duration for this module can be customized according to the training need analysis and requirement of clients.